:: Customer Service

Customer Service Center Survey

The purpose of this survey is to obtain feedback from members of the UMB community who have used our services. The CSC is a central resource that provides for communication, information and service with a focus on request for services provided by Central Reprographics, Environmental Health and Safety, Facilities, Marine Operations, Materials, Parking and Transportation and Recycling. Your feedback, including comments and suggestions are essential for service improvement. Please complete this form and send to Customer Service Center by pressing the submit button.

Customer Service Center

Please indicate how strongly you agree or disagree with the following statements regarding the Customer Service Center:

The CSC handled my request in a courteous, timely and professional manner.

I was satisfied with the manner in which the CSC handled my call and answered my question (s)


Service Providers

Please indicate how strongly you agree or disagree with the following statements regarding your Service Provider:

Central Reprographics
Environmental Health & Safety
Facilities
Marine Operations
Materials
Parking & Transportation
Recycling

Handled my request in a timely and professional manner.

I was satisfied with the resolution/completion of my request.

Other comments:


The CSC appreciates your comments and suggestions regarding the service you received.